Shipping & Refunds

Email: lawaura684@gmail.com

Zone 1 - UK Deliveries

Shipping prices vary based on total weight. Weights are listed on product pages.

  • Larger items (over 1kg) ship via courier APC at the standard courier rate. Some fragile mosaic items and high-value silver jewelry will also be shipped via courier.

  • Small parcels are sent with Whistl (passed onto Yodel) on a 48-hour tracked service.

  • Shipping times are calculated after dispatch, not from the order date.

  • Small parcel dimensions: Max L 45cm x W 35cm x D 16cm. If exceeded, courier delivery (£4.99) is charged.

We offer a Courier Express Service for same-day dispatch on orders placed before 1 PM (excluding weekends and bank holidays) for an additional £3.00. This does not guarantee next-day delivery.

International Shipping

Zone 3 - Scottish Highlands & Isles, Channel Islands, Scilly Islands

Weight Price
0-99g £3.50
100g-999g £3.50
1kg+ £12.50

Scottish Highlands & Isles Postcodes: AB37-AB38, AB41-AB56, FK17-FK21, HS, IM, IV1-IV56, KA27-KA28, KW, PA20-PA88, PH17-PH50, PO30-PO41, TR21-25, ZE.

Zone 4 - Ireland & EU Countries

Weight Price
0-499g £10.00
500g-25kg TBC
25kg+ N/A

Orders to the EU may be subject to customs fees payable by the receiver. We cannot ship to Germany due to LUCID number requirements.

Zone 5 - Switzerland & Norway

Weight Price
0-499g £10.00
500g-999g £13.00
1-25kg £25.00
25kg+ TBC

Zone 6 - USA & Canada

Weight Price
0-499g £12.50
500g-999g £18.00
1-2kg £35.00
2kg+ TBC

Zone 7 - Rest of the World

Shipping by quotation. Please email lawaura684@gmail.com for details.

International Standard Service

Small items (up to 500g for EU and up to 999g for Zones 5 & 6) ship via DHL Packet Plus. This service includes tracking and optional signatures. Delivery may take up to 15 working days.

Dangerous Goods Shipping Certain products (e.g., essential oils, perfumes, aroma mists) are classified as dangerous goods and can only be shipped via road transport, not air.